1. 📦 Digital Course Delivery

• Most of our courses are delivered online via:

  • Live instructor-led sessions

  • Video lectures and reading material (PDF, DOC, etc.)

  • Email communication and learning management systems (LMS)

• Access credentials and course details are emailed to you within 24–48 hours after successful registration and payment.

💡 No shipping charges apply for digital courses.

2. 📬 Shipping of Physical Materials

In some cases, we may ship:

• Printed certificates (upon request or for specific offline courses)

• Hard copies of study materials (if part of your package)

Shipping Timeframe:

• Dispatched within 5–7 business days after course completion (or request)

• Delivery time depends on your location:

  • Within India: 7–10 business days

  • International: 12–20 business days

3. 💰 Shipping Charges

• Domestic shipping: Free for eligible students (within India)

• International shipping: May incur additional charges based on location and delivery method

• Any applicable charges will be communicated via email before dispatch

4. 📦 Order Tracking

• A tracking number will be shared via email/SMS once the parcel is dispatched.

• All items are sent via reputed courier services like DTDC, India Post, Blue Dart, or FedEx.

5. ❌ Delays and Non-Delivery

While we strive for timely delivery, delays may occur due to:

• Unforeseen logistical issues

• Weather or public holidays

• Remote or unserviceable locations

Please notify us at info@itraininginstitute.com if you haven’t received your materials within the expected timeframe.

6. 🛑 Incorrect Address Disclaimer

• Students are responsible for providing accurate shipping information.

• itraining Institute is not liable for failed deliveries due to incorrect or incomplete addresses.

• Reshipping due to address errors may incur additional charges.

7. 📩 Contact Us

For any shipping-related questions or assistance, feel free to reach out:

• 📧 Email: info@itraininginstitute.com

• 📞 Phone: +91-9821641408

• 📍 Address:1^st Floor, E-45, Noida Sector 3, Noida, Uttar Pradesh 201301