1. ❌ Course Cancellation by Student

If a student chooses to cancel their course enrollment:

  • ✔️ A written request must be emailed to info@itraininginstitute.com within 3 calendar days of the course start date.

  • ✔️ Refunds will be considered only if no classes have been attended and course materials have not been accessed/downloaded.

Refund eligibility:

Cancellation Timeframe Refund Amount
Within 3 days of course start (no classes attended) 80% of total fee
After 3 days or once the course has started ❌ No refund
No-show or inactivity without notice ❌ No refund

2. 🔄 Course Rescheduling

  • ✔️ Students may reschedule their batch once (subject to availability) by notifying us at least 48 hours before the class begins.
  • ✔️ Batch transfers are allowed only within the next 30 days.

3. 📅 Cancellation by Itraining Institute

We reserve the right to postpone, cancel, or reschedule any course or batch due to:

  • ✔️ Low enrollment
  • ✔️ Instructor unavailability
  • ✔️ Technical or logistical issues

In such cases, the student will be offered:

  • ✔️ A full refund OR
  • ✔️ The option to transfer to another available batch at no extra cost

4. 💳 Refund Process

  • Refunds (if applicable) will be processed within 7-10 business days to the original payment method..
  • Payment gateway charges, bank fees, and applicable taxes are non-refundable.
  • Students must provide accurate bank/UPI details if required.

5. ⚠️ Non-Refundable Situations

No refund will be issued under the following conditions:

  • If course materials have been accessed/downloaded
  • If any class session has been attended
  • If refund is requested after the eligible period
  • For customized corporate or group training sessions

5. 📜 Special Offers & Discounted Programs

  • Fees paid for discounted or promotional courses are non-refundable.
  • Fee adjustments, partial refunds, or extensions are not applicable on offer-based enrollments.

6. 📜 Special Offers & Discounted Programs

Fees paid for discounted or promotional courses are non-refundable.

  • Fee adjustments, partial refunds, or extensions are not applicable on offer-based enrollments.
  • Fee adjustments, partial refunds, or extensions are not applicable on offer-based enrollments.

7. Contact for Refunds or Cancellations

All refund/cancellation requests must be made in writing and sent to:

We appreciate your understanding and look forward to supporting your learning goals.